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Welcome to our ITIL community portal, the go-to destination for digital product & service management professionals and enthusiasts from around the world! Whether you’re just starting your ITIL journey or are a seasoned professional, our forum provides a welcoming, interactive place to collaborate, troubleshoot, and inspire one another. Join the discussion, share your ideas, contribute content, and be part of a community committed to advancing product & service management excellence together. 

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The new ITIL Performance Benchmarking Model (ITIL PBM) provides a structured way for organizations to assess how effectively they use and manage digital technology, using a limited set of benchmark-ready metrics to compare performance against industry peers. Be among the first who learn about this model and participate in the performance research.

ITIL Performance Benchmarking Model

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