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ITIL

Day 1

Modern services are delivered by interconnected teams, suppliers, platforms and increasingly autonomous AI agents. This webinar examines how ITIL (Version 5) helps organizations govern complex service ecosystems, establish accountability, manage supplier relationships and coordinate AI agents while maintaining resilience, compliance and business value. The discussion will also explore how emerging AI governance standards, including ISO/IEC 42001, complement ITIL (Version 5).

Managing the AI Service Ecosystem Governance Across People, Partners + Agents with ITIL (Version 5)

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Service ManageR

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Owner, Consultant, TraineR

Stage 1

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Track 1

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Managing the AI Service Ecosystem Governance Across People, Partners + Agents with ITIL (Version 5)

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