ITIL Community Clinic

ITIL Community Clinics: Your Monthly Lean Coffee

Got a burning question about ITIL? Navigating a tricky implementation or curious about how digital product and service management is evolving in the age of AI?

Our monthly community clinics are a dedicated space for you to get direct access to our ITIL Ambassadors and us. There’s no set agenda and no death-by-PowerPoint. Instead, we use the Lean Coffee format to ensure we talk about exactly what matters to you.

How it Works

1. Bring Your Topics: Upon joining, you’ll suggest the questions or challenges you want to discuss.
2. Vote as a Group: The community votes on which topics are the most pressing.
3. Ambassador-Led Discussion: Our experts dive into the highest-voted items, providing real-world insights and guidance in time-boxed rounds.

Why Join?

1. Expert Access: Get unscripted, honest answers from the PeopleCert Ambassadors.
2. Peer Learning: Hear how other practitioners are solving the same hurdles you face.
3. Focused & Fast: The Lean Coffee style keeps the conversation high-value and productive.

When are ITIL Community Clinics?

The second Wednesday of every month at 16:00 hrs UK / 08:00 hrs PT.

Whether you have a specific problem to solve or just want to listen in on the latest industry trends, drop in and join the conversation. We’ll see you here!

Please note: this meeting supports a maximum of 125 concurrent participants at any one time. While up to 350 registrations may be accepted, access to the live call will be available on a first-come, first-served basis once capacity is reached.

As this is an interactive discussion designed to encourage active participation and collaboration, spaces are intentionally limited to help maintain a high-quality experience for everyone involved. We kindly ask that you reserve a spot only if you plan to attend and contribute to the conversation.