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ITIL

Day 1

Founded and hosted by Panos Mastrogiannis, ITIL Master

How can ITIL help us navigate real challenges in digital product and service management? Join ITIL Master and PeopleCert Ambassador 

 for the first ITIL Masters Desk, a new community-led series that brings your questions into focused, practical discussions with ITIL Masters, Ambassadors, and guest practitioners.

Change Enablement and AI: from the CAB to autonomous decisions

. Drawing on questions shared in the monthly 

 we’ll examine real cases and explore how change enablement can evolve as AI plays a greater role in decision-making.

ost your questions in the forum thread ahead of the session

, then join us live to explore the answers, share your experiences, and learn from fellow practitioners. Your contributions will help shape the discussion and future themes.

The ITIL Masters Desk

ITIL 4 Master · PeopleCert Ambassador· Vice Chair  

Stage 1

Free Ticket

Track 1

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The ITIL Masters Desk

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